PowerSchool Data Breach Update
May 8, 2025
Elk Island Public Schools (EIPS) has been informed by PowerSchool that a threat actor is attempting to extort some school boards using the data breached in December 2024. To date, EIPS has not been contacted by this individual but it’s important to ensure school families are aware of what is taking place.
At this time, PowerSchool has indicated no new data has been accessed. PowerSchool has told school boards its system is secure and they continue to actively monitor.
We were informed PowerSchool paid a ransom to secure deletion of the impacted data shortly following the December 2024 incident. As with any such incident, there was a risk the threat actors would not honour their commitment to delete the stolen data, despite assurances provided to PowerSchool. EIPS did not pay a ransom, nor did it contribute financially to any ransom payment.
The protection of student and staff data is important to us, and we’re taking this security breach seriously. We remain committed to keeping staff and families informed, and updates will continue to be posted here as they become available. Past updates continue to be available on this page.
Identity Protection and Credit Monitoring Reminder
As previously shared, PowerSchool is offering two years of complimentary identity protection services, provided by Experian, to students and educators whose information was involved. A credit card is not required to enrol.
PowerSchool is offering credit monitoring services to involved staff and students who have reached the age of majority in Alberta.
In March, direct email communication started going out from Experian—sent on behalf of PowerSchool—to individuals connected to EIPS affected by the PowerSchool cybersecurity incident earlier this year. Even if you didn’t receive the direct email, you can still take advantage of the services being offered.
How to Apply for Identity Monitoring
- Visit the Experian IdentityWorks website to enrol: globalidworks.com/identity1
- Provide the activation code: MPRT987RFK
- The deadline to enrol is July 30, 2025 (The code will not work after this date)
- For questions about the product or help with enrolment, email globalidworks@experian.com
How to Apply for Credit Protection
- Visit http://www.powerschool.com/security/canada-credit-monitoring/ and click on the link to the validation website
- Enter your first name, last name and year of birth
- If your identity is validated, a pop-up will appear that provides an activation code and a link to TransUnion’s myTrueIdentity site to enrol
More information is available on the PowerSchool: Notice of Data Breach For Individuals in Canada page.